Everything’s working.So why are we losing money?

Your site can be up, your dashboards can be green, and your teams can still be losing revenue.

Bicycle CEO Bhaskar Sunkara and Greg Howard walk through three true ecommerce stories where everything looked fine until revenue started leaking: a release that broke checkout on one browser, a healthy average hiding a failing segment, and phantom inventory that made available products effectively unbuyable.

They get into why dashboards so often stop at what changed, why recovery slows down across product, data, engineering, payments and operations, and how AI can help connect the dots from signal to root cause to action faster.

What you’ll learn

• Why “site up” and “systems healthy” don’t always mean revenue is protected
• How a checkout release, a healthy-looking average and phantom inventory drain conversion without setting off obvious alerts
• Why revenue recovery slows down in the handoffs between product, data, engineering, payments and operations
• What it looks like to use AI to move faster from signal to root cause to recommended action