A Fintech Platform Prevents Revenue Leakage and Stays Ahead of Settlement Issues with AI Insights

How a leading fintech firm uses agentic analytics to catch anomalies in real time, protect revenue, and make accounts receivable smarter, faster, and more reliable.

INDUSTRY
Payments
Geography
USA

About the Company

A global fintech leader providing cloud-based software and integrated payment processing for B2B accounts receivable. For over two decades, the company has helped enterprises across 40+ industries get paid faster, reduce costs, and simplify the order-to-cash cycle.

Business Challenge

For a company processing thousands of B2B transactions daily, even small inefficiencies can add up to significant revenue loss. The organization faced:

  • Complex Transactions: Settlement rates, delays, and fees varied widely across clients and industries, making manual tracking nearly impossible.
  • Reactive Processes: Teams relied on spreadsheets and delayed reporting, reacting to issues instead of preventing them.
  • Revenue Leakage: Small errors or late anomaly detection often translated into millions in lost revenue over time.
  • Need for Proactive Insights: The business needed a solution to flag issues in real time and guide immediate corrective actions.

The company sought a smarter, faster, and more proactive way to manage accounts receivable and safeguard revenue.

Solution and Implementation

The company deployed Bicycle AI to transform raw AR and payment data into actionable intelligence—empowering finance and operations teams to act immediately.

How Bicycle AI Transformed Monitoring and Decision-Making:

  • Real-Time Monitoring: Every transaction is continuously analyzed for unusual trends, from settlement rates to payment delays.
  • Customer-Level Insights: Tracks payment behavior and anomalies by client, enabling proactive conversations before issues escalate.
  • Conversational Interface: Business users can query data in plain language and receive instant, actionable insights.
  • Seamless Integration: Implemented without disrupting existing AR or payment systems.
  • 24/7 Operations: Constant monitoring ensures that anomalies are detected and resolved before impacting revenue.

Bicycle AI turned a reactive, manual process into a proactive, decision-driven workflow.

Business Impact and Outcomes

The results were immediate and measurable:

  • Revenue Protection: Early detection of anomalies and suboptimal settlement rates prevented potential leakage.
  • Time Efficiency: Manual analysis hours were reduced to seconds, improving productivity and response times.
  • Operational Streamlining: Automated anomaly detection and root cause analysis minimized repetitive investigations.
  • Confident Decision-Making: Business teams now act on clear, contextual insights rather than raw reports.
  • Smart Prioritization: Issues are automatically quantified and ranked by financial impact, helping teams focus on what matters most.

Bicycle AI turned every payment into an opportunity for efficiency and revenue assurance.

Customer Experience

Bicycle AI reshaped how teams interact with financial data:

  • Immediate Detection and Action: Payment anomalies are flagged and resolved before they impact cash flow.
  • Simplified Decision Support: Non-technical users can act confidently without deep analytics expertise.
  • Streamlined Workflows: Fewer spreadsheets, faster responses, and greater accuracy.
  • Improved Stakeholder Satisfaction: Both internal teams and B2B clients benefit from faster, more reliable settlement experiences.

The experience shifted from spreadsheets and uncertainty to clarity, speed, and proactive control.

Ready to See What Bicycle AI Can Do for You?