Availability looks fine overall. So why does one region keep running out?
Bicycle tracks availability for every region on its own, so a region falling behind shows up while the overall number still looks healthy.
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A network-wide average hides the stores that run out most. Smaller locations are often served from farther away, by different suppliers, on slower cycles, and the team hears about it from customers.
Each region has its own view, and each stockout carries the regional cause: which fulfillment center serves it, the supplier type, and whether a priority replenishment order went out in time.
What happens when a KPI moves.
- 01
Detect
Availability in one region falls behind while the overall number holds.
- 02
Explain
The cause includes the regional factors: which fulfillment center serves the region, the supplier type, or a late priority replenishment order.
- 03
Act
Bicycle recommends the next step, such as a priority replenishment order, to that region's operations team, who act within their own authority.
- 04
Learn
Regional causes that repeat feed back into which center serves a region, supplier choice and order priority.
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Common questions
Why do stockouts in smaller markets need a different root cause analysis?
How do you track availability by region without modeling every region by hand?
Can regional teams investigate stockouts in their own region?
More on availability
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