← Use cases
Success and approval rates

Bookings for one airline just fell well below normal. Is it the airline, the channel or the region?

Bicycle compares booking success for every airline and point of sale against its own baseline, and separates an airline problem from a channel or regional one.

Book a demo Start for free

No credit card required

Before

Booking success is reported in aggregate. When one airline starts failing more, the cause could be the airline, the connection or one region, and each needs a different team.

With Bicycle

Every airline is watched against its own baseline, with the error breakdown that says who should act.

What happens when a KPI moves.

  1. 01

    Detect

    Booking success for one airline falls below its recent baseline.

  2. 02

    Explain

    The error breakdown shows whether it is the airline, the channel or one region, with the revenue at stake.

  3. 03

    Act

    Bicycle recommends the next step: commercial contacts the airline, or engineering takes an integration problem.

  4. 04

    Learn

    Daily summaries build a performance record for negotiations and service levels.

Everyone can ask. Data & Analytics controls what gets trusted, published, and acted on.

Runs on
  • Booking events
  • Provider errors
  • Airline tiers
Used by
  • Flights commercial
  • Revenue management
  • Architecture

Common questions

How do you know a drop in airline booking success is real and not just customer retries?
Bicycle measures booking success at the unique-rejection level, filtering out repeat retries that would otherwise inflate the failure count. Bicycle judges each airline against the acceptable level for its tier, since a low-volume airline normally succeeds less often than a top one, and weights each drop by revenue so your attention goes where exposure is largest.
What reports does the commercial team get on airline booking performance?
Bicycle sends hourly Slack alerts so your commercial team can respond to issues while they are in progress, and a daily digest email for airline relationship management. The digest covers every airline, is organized for commercial review, and calls out high-value transaction failures separately. A channel that carries a large share of your volume can be watched at tighter thresholds.
How do you hold an airline to its performance when it disputes your numbers?
Bicycle filters user retries out before measuring, so the booking success figure your commercial team takes to the airline is harder to contest. Your flights commercial team contacts the airline for sustained issues, escalates integration problems to engineering, and can adjust airline mix or messaging in the affected markets.

More on success and approval rates

See it on your own KPI.

Bring one revenue-critical KPI. We'll show how Bicycle detects the movement, explains the cause, and recommends the next step.

Book a demo