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Success and approval rates

A supplier starts failing at peak. How many bookings do you lose before someone switches it off?

Bicycle recalculates booking success for every supplier every few minutes, detects a failing one, and recommends moving traffic away from it.

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Before

When a supplier degrades, every booking attempt through it fails until someone notices and acts. At peak, that gap costs bookings by the minute.

With Bicycle

Degradation is detected within minutes, with the error type and the revenue at risk, and the supplier can be taken out of rotation automatically, within limits your team sets.

What happens when a KPI moves.

  1. 01

    Detect

    Booking success for one supplier drops below its threshold.

  2. 02

    Explain

    The provider's error type is named, with unique failures separated from retries and the revenue at risk.

  3. 03

    Act

    Bicycle recommends removing the supplier and shifting traffic; the switch can run automatically within limits your team approves, logged and reversible, and commercial and operations are alerted.

  4. 04

    Learn

    Supplier history feeds thresholds, supplier negotiations and partner priorities.

10 min

booking success recalculated per supplier, carrier and city

Seen at: Priceline. Read the case study

Everyone can ask. Data & Analytics controls what gets trusted, published, and acted on.

Runs on
  • Booking events
  • Provider errors
  • Revenue data
Used by
  • Flights commercial
  • Architecture
  • Site reliability

Common questions

How do you tell a failing supplier from normal variation in booking success?
Bicycle judges each supplier against a threshold set for its carrier tier, because a high-volume carrier and a low-volume one have different normal booking success, and one uniform threshold either fires false alarms or misses real degradation. Bicycle breaks failures down by provider error type and code, and filters out repeat retries so the number reflects unique rejections.
What systems does an automatic supplier switch connect to?
Bicycle connects to your existing booking event stream and acts on your own backend through a webhook, so you do not move to a new system. Within limits your team approves, Bicycle calls the webhook to take a supplier out of rotation, scoped to specific suppliers in specific tiers, and your team can re-enable the supplier once the numbers show recovery.
Who is told when a supplier is switched off, and who follows up?
Bicycle sends a Slack alert to your flights commercial team with the carrier, route, error category, booking success measured on unique rejections, and the recent trend. Commercial follows up with the supplier, and site reliability investigates if the cause is an internal integration. The same data feeds a daily commercial digest for supplier relationship management.

More on success and approval rates

See it on your own KPI.

Bring one revenue-critical KPI. We'll show how Bicycle detects the movement, explains the cause, and recommends the next step.

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